Shipping & Delivery

SHIPPING & DELIVERY

SHIPPING

August Store offers international shipping by partnering with the local post in your country to complete deliveries.

Tracking: Both local and international options include tracking numbers. Please, look for the tracking number in your confirmation email to track your package. Orders placed on late Fridays, Holidays or during the weekend, will be processed by our shipper on the next business day.

Duties: Kindly be aware that customs duties and taxes may apply to all international packages. The limits for duty-free packages are regulated by local customs authorities. Please check with your local customs websites for more information.

 

DUTIES & TAXES

  • Estimated delivery days may vary due to local customs clearance.
  • Duties: Please note, all international packages may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information.
  • Also, please be informed that all import duty and/or taxes charged by your home country are liable by the customers.


August Store will not be responsible for the followings;

  1. To pay those taxes or stamp duty charges.
  2. For any unsuccessful delivery due to reasons such as the package being unclaimed, etc. Any form of re-delivery, if applied, will be borne by customers.
  3. Not liable for any loss, damage, costs, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.

Is Customs Fees included?

Your order may be subject to import duties and taxes which are applied when the delivery reaches the destination.

Please note that we have no control over the customs charges and that you will have to be responsible for payment of any such fees. Please contact your local customs office for any further information before placing an order.


SHIPPING & HANDLING

What are the delivery options and when can I receive my order(s)?

For Malaysia

**Do note that there may be delivery delays due to the festive season.

Region Delivery Timeframe (Business Days)

West M’sia 4 - 8 days

East M’sia 6 - 12 days


Our shipping charges are at a flat rate of RM15 per order.

 

You may also opt for Local Pick Up at Checkout at Our Stores as it is free of charge. 

Local Delivery charges may apply via Grab Express or lalamove. This will be borne by you.

If you need an item urgently, we’d recommend you to swing by one of our stores. Check out the locations here.


For Singapore and International

Region Delivery Timeframe (Business Days)

Singapore 3 - 5 days

Worldwide 6 - 12 days

For orders within the country, enjoy free shipping on purchases over $50! If your order is below $50, a small fee of $5 applies for Standard Postal Service.

For our international customers, orders exceeding $450 qualify for free shipping! If your order is under $449, a nominal fee of $35 - $50 will be applied. 

You may also opt for Local Pick Up at Checkout at Our Stores as it is free of charge. 

Local Delivery charges may apply via Grab Express or lalamove. This will be borne by you.

If you need an item urgently, we’d recommend you to swing by one of our stores. Check out the locations here.


**August Store cannot guarantee that delivery will occur in the delivery time frames.

 

How can I enjoy free delivery?

For Malaysia

Domestic Price

Orders < RM150 - has a flat rate of RM15.

Orders from our Malaysian store to Singapore has a fee of RM50 for Express Delivery.

Orders from our Singapore store to Malaysia will imposed a fixed rate of RM35.

International Price

Orders < RM1500 - has a flat rate of RM130.

If you're in a hurry for an item, we'd love for you to drop by one of our stores!


For Singapore and International

Domestic Price

If your purchase is below $50, a small $5 fee applies using our Standard Postal Service. 

Great news for domestic shipping – enjoy free delivery on orders over $50! 

International Price

If your order is under $449, a modest $35 - $50 fee applies.

For our international friends, free delivery awaits on orders exceeding $450. 

**August Store will not be held responsible for any unsuccessful delivery due to reasons such as package(s) being unclaimed, etc. Any form of re-delivery, if applied, will be borne by customers.

**August Store is not liable for any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.